This article is designed to guide both new and existing Qualee clients.
Whether you’re just getting started or looking to make the most of your existing setup, this resource will help you quickly understand the different tokens available in Qualee and how they’re used.
Below, you’ll find a complete list of tokens along with clear explanations and examples of when and why to use each one so you can personalize your messages, automate tasks, and improve your employee experience with ease.
Use Case(s)
Single Journeys > Step > Introduction text box
Actions > Introduction text box
Action Sequences > Action > Introduction text box
Single Journey / Journey Sequence Email Notification field
Journey Sequence > Journey Assignment field
Single Journeys (associated in any Journey Sequence)
Personalized Tokens Cheat sheet
First name | {first.name} |
Surname | {last.name} |
Date of birth | {date.of.birth} |
Email address | {email.address} |
Start date | {start.date} |
Job title | {job.title} |
Gender | {gender} |
Department | {department} |
Team | {team} |
Location | {location} |
Manager | {manager.name} |
Secondary Manager | {secondary.manager.name} |
Buddy | {buddy.name} |
*Journey Sequence Participant | {participant.name} |
*Note:
{participant.name} works only when a Single Journey is part of a Journey Sequence. It does not work if the Single Journey is sent as a direct invitation. In short, the participant value appears only when a Single Journey is used within a sequence.
Example:
A Journey Sequence has 3 Journeys:
J1 – Assigned to Employee
J2 – Assigned to Employee’s Manager
J3 – Assigned to Employee
In this case, the sequence is assigned to the Employee (the Journey invitee). Since J2 is for the Manager, the {participant.name} token in J2’s introduction text will display the Employee’s name—making it clear who the Manager is completing the Journey for.