This article provides step-by-step guidance on setting up Inactive Employee Journey Notifications in Qualee. This feature is designed to automatically alert an employee’s immediate manager if there has been no progress in an assigned Journey for three or more business days.
Timely follow-up is crucial to maintaining employee engagement—especially during onboarding, training, or other key experiences. By enabling this notification, managers can proactively identify when support may be needed, prevent potential drop-offs, and ensure employees remain connected and motivated throughout their Journey. This contributes to a more consistent, responsive, and high-quality employee experience.
How to setup:
Log in to the Qualee console as an administrator
Navigate to Advanced > User Access > Managers
Expand Notifications
Enable the toggle switch to Notify managers of inactive employee Journeys
Hint:
If there are no activity within three business days from the time an employee receives a Journey invitation or completes their last Journey step, a notification will be automatically sent to their immediate manager.
Alternatively, if an employee has no assigned Manager, the Qualee admin is notified
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Introduction to Journey notifications