Skip to main content
Personalised Journeys

How to create personalised journeys with journey tokens

Angelo Gargarutea avatar
Written by Angelo Gargarutea
Updated over 2 years ago

This article is designed for both new and existing Qualee clients who have a basic understanding of Qualee's Journey feature.


If you haven't seen our Introduction to Journeys article, it is highly recommended to read this article.

Journey Tokens

With Journey tokens, you can personalise your content in every step of the journeys created in Qualee. Whether for preboarding, onboarding, learning or offboarding, personalisation can increase the engagement of your employees undertaking any Journey.

How personalisation token works in Qualee

Journey tokens represents property values for Employee records which include: first name, last name, job title, start date, birthdays, departments, location, teams or managers.

Add Journey tokens to your content

To add journey tokens to your content, simply copy the specific tokens as shown in the table below per specific employee record property in your Journey steps introduction box.

First name

{first.name}

Surname

{last.name}

Date of birth

{date.of.birth}

Email address

{email.address}

Start date

{start.date}

Job title

{job.title}

Gender

{gender}

Department

{department}

Team

{team}

Location

{location}

Manager

{manager.name}

Secondary Manager

{secondary.manager.name}

Tip: Personalised tokens/Journey tokens can also be used when creating Actions or Action Sequences in Qualee.

Did this answer your question?